Booking Terms

PAYMENTS

·           A 50% deposit is required to secure your booking within 3 days (Guest) or 14 days (Travel Agent)

·           Full Payment is required 14 days prior to arrival

Should a deposit not be received, Grand Kruger Lodge reserves the right to release the booking.

MINIMUM STAY

During high season a minimum stay of 3 nights is required and during peak season a minimum stay of 3 nights is required.

CHECK IN\OUT TIMES

·           Check In:            14:00    (Please advise the lodge if you will be arriving after 22:00)

·           Check Out:          10:00

·           Early check in or late check outs are subject to availability.

CANCELLATION POLICY – INDIVIDUAL BOOKINGS

·           30 days prior to arrival     ­            -           20% of invoice

·           14 days prior to arrival                 -           50% of invoice

·           7 days prior to arrival                   -           80% of invoice

CANCELLATION POLICY – GROUP BOOKINGS

·           12 months prior to arrival             -           20% of invoice

·           9 months prior to arrival               -           50% of invoice

·           6 months prior to arrival               -           75% of invoice

·           3 months prior to arrival               -           85% of invoice

·           Within 3 months of arrival            -           100% of invoice